Privacy Policy

Welcome to CompressGo's Privacy Policy. This comprehensive document explains in detail how we collect, use, protect, and manage your information when you use our website and services. We are committed to protecting your privacy and ensuring transparency in our data practices.

Executive Summary

At CompressGo, your privacy is our top priority:

• Zero File Storage: Your files are processed entirely within your browser using client-side technology and are never uploaded to our servers.
• No File Collection: We do not collect, store, view, or process your files or the compressed results on our servers.
• Minimal Data Collection: We collect only essential usage data to improve our service and ensure security.
• Transparent Cookie Usage: We use cookies to enhance your user experience and provide personalized content.
• Ad-Supported Model: We display advertisements to support our free services while respecting your privacy.
• GDPR & CCPA Compliant: We fully comply with international privacy regulations including GDPR and CCPA.
• Your Rights: You have full control over your data with the right to access, modify, or delete your information.

1. Information We Collect

1.1. File Data and Processing

Important: We do NOT collect, store, access, or process your uploaded files on our servers.

CompressGo uses advanced client-side processing technology that means all file compression, conversion, and manipulation happens directly in your web browser using JavaScript. Your files never leave your device and are not transmitted to our servers at any point during the compression or conversion process.

This approach ensures:

• Complete privacy for your sensitive documents
• Faster processing speeds (no upload/download delays)
• No server storage costs or limits
• No risk of data breaches involving your files
• Full offline capability once the page is loaded

1.2. Usage and Analytics Data

We collect non-personally identifiable information about how you use our website to improve our services, optimize performance, and understand user behavior. This data is collected through analytics tools and includes:

• Pages visited: Which pages you view and in what order
• Time spent: How long you spend on each page and the overall website
• Browser information: Browser type, version, and language preferences
• Device information: Device type (desktop, mobile, tablet), screen resolution, and operating system
• Referring sources: Which website referred you to CompressGo or if you came from a search engine
• Geographic location: Approximate location based on anonymized IP address (city/country level, not precise location)
• Feature usage: Which tools you use (image compressor, PDF compressor, etc.)
• Click interactions: Buttons clicked and navigation patterns
• Performance metrics: Page load times and error occurrences

This data helps us understand which features are most valuable to our users, identify technical issues, and make informed decisions about product improvements.

1.3. Cookies and Tracking Technologies

CompressGo uses cookies and similar tracking technologies to enhance your experience on our website, remember your preferences, and provide personalized content. Cookies are small text files stored on your device by your web browser.

Types of Cookies We Use:

Essential Cookies (Required):

• Website functionality and navigation
• User authentication and session management
• Security and fraud prevention
• Load balancing and performance optimization

Analytics Cookies (Optional):

• Google Analytics for understanding user behavior
• Conversion tracking and goal completion
• A/B testing for feature optimization
• Heatmaps and scroll tracking

Advertising Cookies (Optional):

• Google AdSense and other advertising networks
• Personalized advertisement delivery
• Ad performance measurement
• Retargeting and remarketing campaigns
• Frequency capping to limit ad repetition

Preference Cookies (Optional):

• Language and region preferences
• Display settings and customization
• Recently used tools and favorites

1.4. Account Information (If Applicable)

If you create an account or subscribe to premium features, we may collect:

• Email address
• Username or display name
• Password (encrypted and hashed)
• Account preferences and settings
• Subscription and payment information (processed securely by third-party payment processors)
• Purchase history and usage statistics

1.5. Communication Data

When you contact us through our support channels, we collect:

• Your email address or contact information
• The content of your messages and correspondence
• Any attachments or screenshots you provide
• Support ticket history and resolution status

2. How We Use Your Information

We use the information we collect for legitimate business purposes to provide, maintain, and improve our services:

2.1. Service Delivery and Improvement

• Provide core functionality: Enable file compression, conversion, and other tools
• Optimize performance: Improve page load times and processing speeds
• Fix bugs and errors: Identify and resolve technical issues
• Develop new features: Create tools and features based on user needs
• Personalize experience: Remember your preferences and settings

2.2. Analytics and Research

• Analyze usage patterns to understand user behavior
• Conduct A/B testing for feature optimization
• Generate usage statistics and reports
• Research market trends and user needs
• Measure the effectiveness of our services

2.3. Communication

• Respond to your inquiries and support requests
• Send service-related notifications and updates
• Provide important security alerts
• Send newsletters and promotional content (with your consent)

2.4. Security and Compliance

• Prevent fraudulent activities and abuse
• Detect and mitigate security breaches
• Monitor for suspicious behavior
• Comply with legal obligations and regulations
• Enforce our Terms of Service
• Protect our intellectual property rights

2.5. Advertising

• Display relevant advertisements based on your interests
• Measure ad performance and effectiveness
• Optimize ad placement and frequency
• Support our free service model

3. Data Security and Protection

We take the security of your information seriously and implement industry-standard measures to protect against unauthorized access, alteration, disclosure, or destruction of data.

3.1. Security Measures

• Encryption: All data transmitted between your browser and our servers uses SSL/TLS encryption
• Secure hosting: Our infrastructure is hosted on secure, enterprise-grade servers
• Access controls: Strict limitations on who can access user data
• Regular audits: Periodic security assessments and vulnerability testing
• Monitoring: 24/7 monitoring for suspicious activities
• Backup systems: Regular backups to prevent data loss

3.2. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

• Analytics data: Retained for up to 26 months
• Account information: Retained until you delete your account
• Support communications: Retained for up to 3 years
• Legal compliance data: Retained as required by law

3.3. Limitations

While we implement robust security measures, no internet-based service can guarantee absolute security. You acknowledge and accept that you use our services at your own risk, and we cannot guarantee complete protection against all possible security threats.

4. Third-Party Services and Data Sharing

We work with trusted third-party service providers to operate our website and provide our services. These partners may have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.

4.1. Third-Party Service Providers

• Google Analytics: Website analytics and user behavior tracking
• Google AdSense: Advertisement serving and management
• Payment processors: Secure payment processing for premium features (e.g., Stripe, PayPal)
• Hosting providers: Website hosting and content delivery networks
• Email services: Transactional and marketing email delivery
• Customer support tools: Help desk and support ticket management

4.2. Data Sharing Circumstances

We may share your information in the following circumstances:

• With your consent: When you explicitly authorize data sharing
• Legal compliance: When required by law, court order, or legal process
• Business transfers: In the event of a merger, acquisition, or sale of assets
• Protection of rights: To protect our legal rights, safety, or property
• Fraud prevention: To detect and prevent fraudulent activities

4.3. No Sale of Personal Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. Any data sharing is strictly for operational purposes or as required by law.

5. Advertising and Personalization

We display advertisements on our website to support our free services. These advertisements help us keep CompressGo free and accessible to everyone.

5.1. How Advertising Works

Our advertising partners (such as Google AdSense) may use cookies, web beacons, and similar technologies to:

• Collect information about your browsing habits and interests
• Display relevant advertisements based on your interests (interest-based advertising)
• Measure ad performance and effectiveness
• Prevent excessive ad repetition (frequency capping)
• Provide aggregated reporting to advertisers

5.2. Opt-Out Options

You have choices regarding personalized advertising:

• NAI Opt-Out: Visit Network Advertising Initiative
• DAA Opt-Out: Visit Digital Advertising Alliance
• Google Ads Settings: Manage your Google ad preferences
• Browser settings: Configure cookie preferences in your browser settings

Note: Opting out of personalized advertising does not mean you will see fewer ads; you will still see the same number of advertisements, but they may be less relevant to your interests.

6. Your Privacy Rights

Depending on your location, you may have specific privacy rights under applicable laws such as GDPR (European Union) or CCPA (California).

6.1. Rights Under GDPR (EU Users)

• Right to access: Request a copy of your personal data
• Right to rectification: Correct inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data ("right to be forgotten")
• Right to restrict processing: Limit how we use your data
• Right to data portability: Receive your data in a portable format
• Right to object: Object to data processing for certain purposes
• Right to withdraw consent: Withdraw consent for data processing at any time
• Right to lodge a complaint: File a complaint with a supervisory authority

6.2. Rights Under CCPA (California Users)

• Right to know: Request disclosure of data collection and sharing practices
• Right to delete: Request deletion of your personal information
• Right to opt-out: Opt-out of the sale of personal information (we don't sell data)
• Right to non-discrimination: Not be discriminated against for exercising your rights

6.3. How to Exercise Your Rights

To exercise any of these rights, please contact us at privacy@compressgo.com. We will respond to your request within 30 days and may require verification of your identity.

7. Children's Privacy

CompressGo is not intended for children under the age of 13 (or 16 in the European Union). We do not knowingly collect personal information from children under these ages.

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at privacy@compressgo.com. We will take prompt steps to investigate and delete such information from our systems.

If we become aware that we have inadvertently collected personal information from a child under the applicable age, we will delete that information as quickly as possible.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from the laws of your country.

When we transfer data internationally, we ensure appropriate safeguards are in place:

• Standard contractual clauses approved by the European Commission
• Adherence to Privacy Shield principles (where applicable)
• Data processing agreements with third-party service providers
• Compliance with applicable data protection regulations

9. Cookie Management

You have control over how cookies are used on your device:

9.1. Browser Settings

Most web browsers allow you to control cookies through their settings:

• Block all cookies
• Allow only first-party cookies
• Delete cookies after each browsing session
• Receive notifications when cookies are set

9.2. Impact of Blocking Cookies

Please note that blocking or deleting cookies may impact your experience on CompressGo:

• Some features may not function properly
• Your preferences may not be saved
• You may need to log in repeatedly
• The website may load more slowly

10. Data Breach Notification

In the unlikely event of a data breach that affects your personal information, we will:

• Notify you within 72 hours of discovering the breach (as required by GDPR)
• Describe the nature and scope of the breach
• Explain the potential consequences and risks
• Detail the measures we are taking to address the breach
• Provide recommendations for protecting your information
• Notify relevant authorities as required by law

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations.

When we make material changes to this policy:

• We will update the "Last updated" date at the top of this page
• We will notify you through a prominent notice on our website
• For significant changes, we may send you an email notification (if we have your email)
• We may require you to acknowledge the updated policy before continuing to use our services

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of CompressGo after changes to this policy constitutes your acceptance of the updated terms.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

For general support inquiries, please use our Contact page.

13. Legal Basis for Processing (GDPR)

For users in the European Union, we process your personal data based on the following legal grounds:

• Consent: When you have given explicit consent for processing (e.g., marketing emails, cookies)
• Contractual necessity: To fulfill our agreement with you when using our services
• Legal obligation: To comply with applicable laws and regulations
• Legitimate interests: To operate our business, improve our services, and ensure security

14. Acceptance of This Policy

By accessing and using CompressGo, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services immediately.

This Privacy Policy is part of and incorporated into our Terms of Service. By accepting the Terms of Service, you also accept this Privacy Policy.